FAQ

Home

FAQ

Do you offer custom furniture design?

Yes! We specialize in custom-designed furniture tailored to your space, style, and functional needs. Simply contact our design team or book a free consultation.

How long does it take to receive my furniture?

For in-stock items: 5–7 business days. For made-to-order/custom furniture: 2–6 weeks depending on complexity. We’ll keep you updated at every stage.

What materials do you use?

We use high-quality, sustainably sourced materials including solid wood (oak, walnut, teak), MDF with

Can I return or exchange a product?

Yes. We accept returns within 7 days for eligible items in unused condition. Custom or made-to-order products are not returnable unless there’s a defect. Please review our Return Policy for details.

Can I see the furniture in person?

Yes! You can visit our showroom located in [City/Address], or schedule a virtual tour with one of our consultants.

Do your products come with a warranty?

Absolutely. We offer a 1–5 year warranty depending on the product. This covers manufacturing defects but excludes wear and tear or misuse.

How do I place an order?

You can place an order directly through our website. Choose your product, select dimensions or finishes (if applicable), and follow the checkout process. For custom orders, please contact us directly.

Do you provide installation services?

Yes. For large or complex pieces (wardrobes, wall units, beds), our team provides professional delivery and installation in selected locations.

Do you ship nationwide/internationally?

Yes. We offer nationwide delivery and international shipping to selected countries. Delivery costs and timelines will be calculated at checkout or shared by our support team.

How can I take care of the furniture?

We include care instructions with every product. In general, avoid direct sunlight, use coasters for hot items, and clean surfaces with a soft, damp cloth.